Careers

Work on the claim experience.

Openings. Insurance is a people business. The work that matters is the work that happens at claim time. If that interests you, we'd like to talk.

Small teams, real ownership

Claims teams own a claim end to end. No handoffs to a stranger. No "that's not my department."

Sustainable hours

Claim work is hard. We don't make it harder with 60-hour weeks. Hours respect the work, not the other way around.

Grow into the role

Internal moves between claims, underwriting, and product are common. We hire for the company, not the seat.

Open roles

Open positions.

5 openings across 5 teams.

  • Senior claims adjuster — property

    Claims Northbridge · Full-time

    Apply

    Lead complex commercial property claims from first notice through final settlement. Work alongside field adjusters, brokers, and legal counsel.

    Full description

    What you'll do

    • Investigate and resolve complex commercial property claims
    • Coordinate field adjusters and external experts
    • Negotiate settlements with brokers and policyholders
    • Maintain accurate reserves and reporting

    What you'll bring

    • Five or more years of commercial property claims experience
    • Strong negotiation and documentation skills
    • Working knowledge of business interruption cover
  • Senior product designer — digital claims

    Product Remote · Full-time

    Apply

    Own the design of the customer-facing claims flow across web and mobile. Turn policyholder research into a faster, calmer claims experience.

    Full description

    What you'll do

    • Lead end-to-end design for the digital claims flow
    • Run research with policyholders who have recently claimed
    • Partner with engineering on a shared component library
    • Define and track experience metrics

    What you'll bring

    • Five or more years of product design experience
    • A portfolio of complex flows shipped end-to-end
    • Comfort with both web and mobile design
  • Underwriter — commercial fleet

    Underwriting Southharbor · Full-time

    Apply

    Underwrite new and renewal commercial fleet business. Balance growth, profitability, and broker relationships.

    Full description

    What you'll do

    • Quote, bind, and renew commercial fleet policies
    • Analyse driver and vehicle data to price risk
    • Build and maintain broker relationships
    • Monitor portfolio performance against plan

    What you'll bring

    • Three or more years of commercial vehicle underwriting
    • Strong analytical and pricing skills
    • Broker-facing communication experience
  • Front-end engineer — design system

    Engineering Remote · Full-time

    Apply

    Build and maintain the design system that powers the customer-facing site and the broker portal. Care about accessibility and performance.

    Full description

    What you'll do

    • Build and document components in the design system
    • Drive accessibility and performance improvements
    • Partner with designers on component APIs
    • Migrate legacy interfaces to the system

    What you'll bring

    • Four or more years of front-end experience
    • Strong TypeScript and CSS skills
    • Track record of shipping accessible interfaces
  • Customer support advisor — claims

    Customer Support Westvale · Full-time

    Apply

    Be the calm voice on the phone when a policyholder needs to claim. Guide them through the first notice of loss and beyond.

    Full description

    What you'll do

    • Take first notice of loss calls with empathy and accuracy
    • Guide policyholders through the claims process
    • Coordinate with adjusters and repair networks
    • Document every interaction in the claims system

    What you'll bring

    • Two or more years of customer support experience
    • Patience and clarity under pressure
    • Insurance claims exposure preferred

Apply.

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