Claim status.
Enter your claim number to see where it stands. Try one of the numbers below.
What each status means.
- Submitted We have received your claim. An adjuster will be assigned within one business day.
- Under review The adjuster is confirming coverage and gathering documents.
- Survey scheduled An on-site survey or repair-shop assessment has been booked.
- Approved Your claim is approved for the agreed amount. Payment is being processed.
- Paid Payment has been released to your bank account.
Need help?
If your claim is stuck or you have a question, contact your adjuster directly. If you don't have their details, call the claims hotline.
To escalate: complaints@example.com or your state insurance regulator.